Legal
Privacy Policy
Last updated: October 2026
Introduction
Dealer Software Solutions, LLC operates DealerOS and related products and services including Autozuma, LoyaltyLink, Cuento, RideCalc, and Managed Services. This Privacy Policy explains how we collect, use, and protect information when you use our websites, platforms, and services.
Information We Collect
Website Contact
- Name, email address, phone number, and dealership name you submit through our contact form
- The message you send us
Account Information
- Name and email address
- Dealership name and location
- Role and department information
Dealership Data
- Financial data (sales, expenses, commissions)
- Employee performance metrics
- Deal and transaction records
- Customer information imported from your DMS
Service-Related Data (Managed Services)
- System logs and performance metrics
- Network configuration information
- Security event logs
Data Isolation: Each dealership's data is stored in an isolated database. Your data is never commingled with other dealerships.
How We Use Information
- Respond to your inquiries
- Provide and improve our products and services
- Generate reports and analytics for your dealership
- Calculate commissions and performance rankings
- Monitor and protect your systems (Managed Services)
- Provide customer support
- Comply with legal obligations
Data Security
- Encryption: Data encrypted in transit (TLS) and at rest
- Access Controls: Role-based permissions within your dealership
- Database Isolation: Separate database instances per dealership
- Audit Logging: Comprehensive activity tracking
- Compliance: CCPA and FTC Safeguards Rule compliant practices
Information Sharing
We do not sell your personal information. We may share information only:
- With service providers bound by confidentiality agreements
- With DMS vendors when necessary to provide integrations (with authorization)
- When required by law or legal process
- With your explicit consent
Your Rights Under CCPA
California residents have the right to:
- Know what personal information we collect and how it's used
- Request deletion of personal information
- Opt out of the sale of personal information (we do not sell data)
- Non-discrimination for exercising privacy rights
Contact Us
For privacy-related questions: privacy@dealeros.io
General inquiries: contact@dealeros.io